FAQ's

Q: How do I apply for an energy efficiency grant? A: Start by reviewing the eligibility criteria for the specific grant you’re interested in on our website. Then, complete the application form provided online or contact our support team for assistance with the application process.

Q: Are there any costs involved in applying for grants? A: No, applying for our grants is free. We aim to make energy efficiency upgrades accessible to all eligible households without any application fees.

Q: How long does it take to receive a grant after applying? A: The processing time can vary depending on the grant program and the volume of applications. Typically, it takes between 4 to 8 weeks from application to notification of the decision. We strive to process applications as quickly as possible.

Q: Can I apply for multiple grants? A: Yes, you can apply for multiple grants if you meet the eligibility criteria for each grant program. However, some programs may have restrictions on receiving concurrent funding, so it’s best to check the specific terms and conditions.

Q: How do I know if my property is eligible for energy efficiency upgrades? A: Eligibility is determined based on several factors, including your property type, current energy efficiency status, and in some cases, income levels. Detailed eligibility criteria for each grant program are available on our website.

Q: What types of energy efficiency upgrades are covered by the grants? A: Our grants cover a wide range of upgrades, including insulation improvements, boiler replacements, renewable energy installations, and window and door upgrades. Each grant program has specific upgrades it supports, detailed on the respective program page.

Q: Who can I contact for help with the application process? A: Our dedicated grant application assistance team is here to help. You can reach them via email, phone, or by visiting our office. Contact details are provided on our website.

Q: What happens after my grant application is approved? A: Once approved, you’ll receive detailed instructions on the next steps, including how to proceed with the energy efficiency upgrades. We’ll also connect you with approved contractors and schedule the necessary assessments and installations.

Q: Are there any post-installation requirements I should be aware of? A: After installation, there may be follow-up assessments to ensure the upgrades meet our standards and perform as expected. We also encourage recipients to share their success stories and feedback to help improve our programs.

For any further questions or detailed information, please don’t hesitate to contact us. Our team is committed to providing the support you need to make your home more energy-efficient.